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Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (your name, address and, if available, your telephone number, fax number and e-mail address) by means of a clear declaration (e.g. a with the Letter sent by post or email to ) about your decision to withdraw from this contract, inform. You can use the attached sample withdrawal form , but this is not mandatory. If you make use of this option, we will send you a confirmation of receipt of such a cancellation immediately (e.g. by email).

In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

The articles are to be returned in their original sales condition with all attached labels. The return of washed, damaged or altered items, or items that La Muel Lingerie must assume have been worn, is excluded. Briefs are to be tried on over your own underwear. The self-adhesive protective labels are to be left intact and unchanged.

The revocation should be sent to:

La Muel Lingerie

Prinzregentenplatz 23, 4th floor

81674 Munich - Germany

email address:

Consequences of the revocation

If you withdraw from this contract, we will give you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you choose a different type of the delivery as the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You have to return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

If the returned goods do not correspond to the delivered goods, we will charge the full purchase price.